Gladcom Co., Ltd. establishes and discloses the following personal information processing policy in accordance with Article 30 of the Personal Information Protection Act in Korea to protect the personal information of information subjects and to promptly and smoothly handle any grievances related thereto.

Article 1 Purpose of Processing Personal Information

The purpose of processing personal information files registered and disclosed by Gladcom Co., Ltd. in accordance with Article 32 of the Personal Information Protection Act is as follows.
1. Name of personal information file: Gladcom Co., Ltd.
Purpose of processing personal information: Event operation and participation records
Collection method: Homepage
Basis of retention: Records on collection/processing and utilization of credit information: 3 years
Retention period: 3 years
Related laws and regulations: Records on collection/processing and use of credit information: 3 years

Article 2 Items of Personal Information Processed

① Gladcom Co., Ltd. processes the following items of personal information.
1 Gladcom Co., Ltd. Required items: Department, name, contact information Optional items:

Article 3 Procedure and method of destruction of personal information

① Gladcom Co., Ltd. destroys personal information without delay when it becomes unnecessary, such as the expiration of the personal information retention period or the achievement of the purpose of processing.
② If the retention period of personal information agreed to by the information subject has elapsed or the purpose of processing has been achieved, but the personal information must continue to be preserved in accordance with other laws and regulations, the personal information shall be transferred to a separate database (DB) or preserved in a different storage location.
1. Legal basis:
2. Items of personal information to be retained: account information, transaction date
③ Procedures and methods for destroying personal information are as follows.
1. Destruction Procedure
Gladcom Co., Ltd. selects the personal information for which the reason for destruction has occurred and destroys the personal information with the approval of the personal information protection officer of Gladcom Co., Ltd.
2. Method of Destruction
Information in the form of electronic files will be destroyed using technical methods that do not allow the records to be reproduced.
Personal information printed on paper is destroyed by shredding or incineration.

Article 4 Rights and Obligations of the Information Subject and Legal Representative and How to Exercise Them

① The information subject may exercise the right to view, correct, delete, or suspend the processing of personal information at any time against Gladcom Co., Ltd.
② The exercise of the rights under Paragraph 1 may be made to Gladcom Co., Ltd. in writing, e-mail, facsimile transmission (FAX), etc. in accordance with Article 41 (1) of the Enforcement Decree of the Personal Information Protection Act, and Gladcom Co., Ltd. will take action without delay.
③ The exercise of the rights under Paragraph 1 may be made through an agent, such as the legal representative of the information subject or a person who has been delegated, in which case a power of attorney in the form of Attachment No. 11 to the "Notice on the Method of Processing Personal Information (No. 2020-7)" must be submitted.
④ The rights of the information subject may be restricted in accordance with Article 35 (4) and Article 37 (2) of the Personal Information Protection Act when requesting to view and suspend the processing of personal information.
⑤ Requests for correction and deletion of personal information cannot be made if the personal information is specified as the subject of collection in other laws and regulations. ⑥ Gladcom Co., Ltd. shall verify whether the person making the request for access, correction, deletion, or suspension of processing in accordance with the rights of the information subject is the person or his/her legitimate representative.

Article 5 Measures to Secure the Safety of Personal Information

Gladcom Co., Ltd. takes the following measures to ensure the safety of personal information.
1. Conducting regular self-audits
We conduct self-audits on a regular basis (once a quarter) to ensure stability in the handling of personal information.
2. Minimization and training of employees handling personal information
We take measures to minimize personal information by designating and limiting employees who handle personal information to those in charge.
3. Establishment and implementation of internal management plan
We establish and implement an internal management plan for the safe handling of personal information.
4. Technical measures against hacking, etc.
Gladcom Co., Ltd. installs security programs, periodically updates and inspects them, installs systems in areas with controlled access from outside, and monitors and blocks them technically and physically to prevent leakage and damage of personal information due to hacking or computer viruses.
5. Encryption of personal information
The user's personal information is stored and managed with an encrypted password, so only the user can know it, and important data uses separate security functions such as encrypting file and transmission data or using a file lock function.
6. Storage of access records and prevention of falsification
We keep and manage records of access to the personal information processing system for at least one year, but if we add personal information about more than 50,000 information subjects or process unique identification information or sensitive information, we keep and manage it for at least two years. In addition, we use security functions to prevent access records from being falsified, stolen, or lost.
7. Restriction of access to personal information
Necessary measures are taken to control access to personal information through granting, changing, and canceling access rights to the database system that processes personal information, and unauthorized access from the outside is controlled using an intrusion prevention system.
8. Use of locks for document security
Documents containing personal information, auxiliary storage media, etc. are stored in a safe place with locks.
9. Access control for unauthorized persons
We have a separate physical storage location for personal information and have established and operated access control procedures for it.

Article 6 Installation, Operation and Rejection of Devices that Automatically Collect Personal Information

① Gladcom Co., Ltd. uses 'cookies' to store and retrieve usage information from time to time in order to provide individualized customized services to users.
② Cookies are small amounts of information sent to the user's computer browser by the server (http) used to operate the website and are stored on the hard disk of the user's PC computer.
A. Purpose of use of cookies: Cookies are used to provide optimized information to users by identifying the type of visit and use of each service and website visited by users, popular search terms, secure connection, etc.
B. Installation, operation and rejection of cookies: You can reject the storage of cookies through the option settings in the Tools > Internet Options > Privacy menu at the top of your web browser.
C. If you refuse to save cookies, you may experience difficulties in using customized services.

Article 7 Privacy Officer

Gladcom Co., Ltd. is responsible for the overall management of personal information processing, and designates a personal information protection officer as follows to handle complaints and damage relief from information subjects related to personal information processing.

Personal Information Protection Officer
Name: Steve Ryu
Position : Director
Contact information : 031-360-2937
* Connects to the department in charge of personal information protection.

▶ Personal Information Protection Department
Department Name : Management department
Person in charge : Sara Park
Contact Information : 031-360-2937
② The information subject may inquire about all personal information protection-related inquiries, complaints, damage relief, etc. arising from the use of Gladcom Co., Ltd.'s services (or business) to the person in charge of personal information protection and the department in charge. Gladcom Co., Ltd. will respond to and handle inquiries from information subjects without delay.

Article 8 Departments that receive and process requests for access to personal information

The information subject may make a request for access to personal information pursuant to Article 35 of the Personal Information Protection Act to the following departments.
Gladcom Co., Ltd. will endeavor to promptly process the information subject's request for access to personal information.
Personal Information Access Request Reception and Processing Department
Department Name : Miran Huh
Person in charge : Manager
Contact Information : 031-360-2937

Article 9 Remedies for infringement of the rights and interests of the information subject

The information subject may apply to the Personal Information Dispute Mediation Committee, the Personal Information Infringement Report Center of the Korea Internet & Security Agency, etc. for dispute resolution or consultation in order to receive relief due to personal information infringement. In addition, please contact the following organizations for other personal information infringement reports and consultations.
1. Personal Information Dispute Mediation Committee: (without area code) 1833-6972 (www.kopico.go.kr)
2. Personal Information Infringement Report Center: (without area code) 118 (privacy.kisa.or.kr)
3. Supreme Prosecutors' Office: (without area code) 1301 (www.spo.go.kr)
4. National Police Agency: (without area code) 182 (ecrm.cyber.go.kr)
"Any person whose rights or interests have been infringed upon by the actions or omissions of the head of a public institution in response to a request pursuant to the provisions of Article 35 (Access to Personal Information), Article 36 (Correction and Deletion of Personal Information), and Article 37 (Suspension of Processing of Personal Information) of the Personal Information Protection Act may file an administrative appeal as prescribed by the Administrative Appeals Act.
For more information on administrative appeals, please refer to the website of the Central Administrative Appeals Commission (www.simpan.go.kr).

Article 10 Changes to the Privacy Policy

This Privacy Policy is effective as of January 1, 2022.
The previous Privacy Policy can be found below.